Environmental, Social and Governance [ESG]

Suntec Singapore is committed to promoting good business practices that create a safe and sustainable environment for our staff, clients and visitors. As ‘The Preferred Place to Meet’, we are held to the highest standards by both external and internal stakeholders to our promise to achieve our ESG goals. 

Environmental Goals

Following a S$180 million modernisation programme of the Centre, our new design is inherently sustainable and environmentally friendly. This is supported by an intelligent building management system that allows us to monitor all aspects of our daily operations and proactively optimise the running of the Centre. 

Key Facts and Figures:

  • We collect and recycle almost 8,000 litres of cooking oil per year into biodiesel fuel
  • Induction cooking is the most energy-efficient way of cooking, nearly 20% more efficient than any other electric cooktop and twice as efficient as cooking with gas
  • Our LED lights are 80% more energy-efficient than traditional halogen lights. This represents savings of 1.46 million kWh annually, which is equivalent to powering 470 HDB flats for a year
  • All power points have local fuses to prevent electrical trips
  • All escalators are in power-saving mode 
  • Our toilets are installed with water-saving devices for flushes

Results can be observed in three key areas:

1. Energy and Water Conservation
2. Minimising Waste Production and Maximising Recycling
3. Proactive Optimisation of Resources

1. Energy and Water Conservation

Suntec Singapore’s energy conservation efforts focus on climate control, lighting and cooking by using the latest energy-efficient technology such as LED lighting, induction cookers, and electronic ovens. In addition, these modern tools minimise latent heat generation to further reduce our air conditioning requirements.

All water fittings in the Centre are certified as “Excellent” and “Very Good” in accordance with Singapore’s Public Utility Board Water Efficiency Labelling Scheme (PUB WELS).

2. Minimising Waste Production and Maximising Recycling

Our processes and procedures have been engineered to minimise the production of physical waste. This is particularly important for our kitchens where we use a combination of techniques to keep food wastage to a minimum. For example, our kitchens operate on a just-in-time basis and we are able to monitor consumption and adjust our serving pace to match actual consumption during events.

Our integrated In-Centre Digital Screens significantly reduce the need for physical signage production such as room signage, directional signage and promotional banners.

All waste is scrupulously collected, separated and recycled. This includes our cooking oil, of which we recycle nearly 8,000 litres annually into biodiesel fuel.

3. Proactive Optimisation of Resources

Suntec Singapore has over 200 cameras and sensors throughout our venue that constantly measure the state of our building and communicate with our intelligent building management system. This allows us to remotely adjust lighting, air conditioning and other settings to optimise our environment for any activities taking place in our Centre while reducing inefficiencies and wasteful practices. For example, we are able to monitor and ensure that rooms are at an optimal temperature during events and that lights are switched off in spaces when events have ended.

BCA Green Mark Scheme

Suntec Singapore is certified BCA Green Mark (Gold).

The BCA Green Mark Scheme was launched in January 2005 as an initiative to drive Singapore's construction industry towards more environment-friendly buildings. It is intended to promote sustainability in the built environment and raise environmental awareness among developers, designers and builders when they start project conceptualisation and design, as well as during construction.

Social Goals

Results can be observed in three key areas:

1. People
2. Charity
3. Art

1. People 

At Suntec Singapore, our employees are central to our business. We strive to be the preferred place to work through our initiatives and the development of our employees. 

Developing our talents

Suntec Singapore emphasises on developing our talents, career building and upskilling. We champion lateral movement, job rotation and internal promotion as it helps employees broaden their experience and aid in their career progression.  

Our dedicated HR team finds opportunities for our staff to upskill themselves through workshops and courses. Continuous learning is important in ensuring that we are up to date with the latest trends and technology to create a seamless customer experience. 

Rewards and Recognition 

Suntec Singapore offers a competitive remuneration package for our employees. We incentivised our staff based on their performance with a fixed and variable pay component. 

We have a structured grading system and provide opportunities for staff to progress based on their performance and capabilities. We conduct both a mid-year and end of the year appraisal review to help our staff gauge their performance. 

Diversity and Inclusion 

Suntec Singapore is an inclusive employer. We have a diverse group of employees and we do not discriminate against any ethnicity, gender, age, nationality, disability, sexual orientation, education and religion. We respect and appreciate our employees for who they are and will continue to hire people without prejudice. 


We advocate and inculcate a spirit of volunteerism in our employees. The Centre supports employees who take time off work to help the vulnerable and marginalised in society. Periodically, employees are also encouraged to make contributions in kind for charitable events. Refer to charities for more information.  

Health & Well-Being

The health and well-being of our employees are important to us. The Centre incorporates an employee-centric model in our business to ensure that they have a great and conducive working environment. Employees are offered flexi-hours, so that they can spend more time with their loved ones or do what they love. They are also entitled to free medical care at appointed clinics and covered under general insurance.

2. Charity 

Suntec Singapore supports various charities and non-profit organisations in Singapore. As our organisation grows, we believe that we should never rest on our laurels and must continue to contribute economically and socially back to the community. 

Suntec Singapore supports: 

  • Yellow Ribbon Project 
  • Tana River Life Foundation 
  • The Purple Parade 
  • Brainy Car Rally
  • Toy Buffet 

3. Art

Suntec Singapore is an avid supporter of the art scene in Singapore. Over the years, we have provided our venue for art festivals and events to showcase talents locally and regionally. We will continue to champion art showcases to provide a platform for artists to be seen and heard. In 2018, Suntec Singapore was awarded the Friends of the Arts Award by the National Art Council.  

Suntec Singapore supports:

  • Intercultural Theatre Institute
  • NS50: From My Generation to Yours – Art Exhibition  

Governance Goals

Suntec Singapore ensures that good corporate governance is practised throughout the organisation. We have in place policies and procedures that form the foundation of our organisation as the preferred place to meet. 

Policies and procedures for our employees, stakeholders and valued partners include:

·       Code of Conduct

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